Bagi para Staff reservasi yang baru mungkin masih sedit bingung mengenai Cara Booking Garuda Altea. Disini Gondonesia akan memberikan langkah step by step/cara booking Garuda menggunakan sistem Altea. Berikut untuk cara booking garuda :
1. Availability Display (HE AN)
>Mandatory : AN05JANCGKJOG
Respons :
AN05JANCGKJOG
** GARUDA INDONESIA - AN ** JOG YOGYAKARTA.ID 12 FR 05JAN 0000
1 GA 202 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 0530 0635 E0/738 1:05
N9 GL
2 GA 204 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 0805 0920 E0/738 1:15
NL GL
3 GA 206 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 1005 1120 E0/738 EQT 1:15
N9 GL
4 GA 208 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 1210 1325 E0/738 1:15
N9 GL
5 GA 210 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 1305 1420 E0/738 1:15
N9 GL
6 GA 212 J9 C9 DL Y9 B9 M9 KL /CGK 3 JOG 1420 1535 E0/738 1:15
NL GL
7 GA 214 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 1620 1735 E0/738 EQT 1:15
NL GL
8 GA 216 J9 C9 DL Y9 B9 M9 KL /CGK 3 JOG 1830 1940 E0/738 1:10
NL GL
9 GA 218 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 1940 2050 E0/738 1:10
N9 GL
10 GA 258 J9 C9 DL Y9 B9 M9 K9 /CGK 3 JOG 2015 2130 E0/738 1:15
N9 GL
Entry :
> AN01DECCGKPLM*14DEC– Dual city pair with return journey
> AN1A10DEC MDCMIA/AGA,*S to display availability of alliance, exp: Sky Team
> SN01JANCGKSUB – schedule display
> TN30SEPCGKMES – timetable display
> MD - Move Down
> MU - Move Up
2. Segment Sell (HE SS)
> Mandatory : SS1C1 - Sell 1 seat C Class on line no.1
Respons :
RP/JOGGI2146/
1 GA 202 C 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
Entry :
> SS1Y1*Y11 - Sell 1 seat Y class on line no. 1 and line no. 11 (Dual city pair)
> SS1V1/PE - Sell 1 seat V class on line no.1 on priority PE waiting list
> SSGA206C23SEPCGKJOG1 - long-sell entry
3. Segment Rebook & Cancel (HE SB, HE XE)
> SBY - change booking class of all segments
Respons :
RP/JOGGI2146/
1 GA 202 Y 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
Entry :
> SB15DEC 2 - change the date of segment 2
> XI – cancel whole itinerary
> XE3 – cancel single segment
4. Arrival unknown (HE SI)
> SI ARNK - add arrival unknown segment
5. Name Information (HE NAME)
> NM1HENDRA/HENDRA MR - single name
Respons :
RP/JOGGI2146/
1.HENDRA/HENDRA MR
2 GA 202 C 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
Entry :
> NM1UU/SALLY MS - name with 1 character on last name, exp: Sally U
> NM1RAI/IGUSTINGURAH MR – adult passenger
> NM2LUBIS/KENNYMR/RATRI MRS – adult passengers with same surname
> NM1ARFAN/POCUT MISS(CHD/10APR05) - Child name with date of birth
> NM1PITALOKA/DIANAYU MRS (INF/RENO/10JAN12) - Adult + Infant same surname
> NU1/1LUBIS/KEN MR - to update name element 1 to LUBIS/KEN MR
6. Contact Information(HE AP)
> APA-JKT 021 83709044 GONDONESIA CO GONDO - Agency contact
> APM-081234567890 CO PAX - mobile contact
Respons :
RP/JOGGI2146/
1.HENDRA/HENDRA MR
2 GA 202 C 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
3 APA JKT 021 83709044 GONDONESIA CO GONDO
4 APM 081234567890 CO PAX
Entry :
> APH-JKT 62 21 500 888 - home contact
> APB-MES 62 61 420 555 - business contact
> APM-JKT 6281800008/P1 - associate to pax 1
>APE-gondonesia@gmail.com/P1 - email contact
Mandatory Element:
Notification information (APN) in case of Flight Modification/Irregularities (HE APN)
> APN-GA/E+emailaddress/P1 - for GA ATO/CTO
> APN-E+emailaddress/P1 - for Travel Agent
7. Ticketing Arrangement (HE TK)
> TKOK - tickets have been issued
Respons :
RP/JOGGI2146/
1.HENDRA/HENDRA MR
2 GA 202 C 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
3 APA JKT 021 83709044 GONDONESIA CO GONDO
4 APM 081234567890 CO PAX
5 TK OK24DEC/JOGGI2146
Entry :
> TKTL19SEP/1200 - specify date & time
> TKXL20AUG/0900 - automatic cancellation at specific time
8. Received From Information(HE RF)
> RFPAX
Respons :
RP/JOGGI2146/
RF PAX
1.HENDRA/HENDRA MR
2 GA 202 C 05JAN 5 CGKJOG HK1 0445 3 0530 0635 738 E 0 S
BAGGAGE ALLOWANCE 30 KGS
SEE RTSVC
3 APA JKT 021 83709044 GONDONESIA CO GONDO
4 APM 081234567890 CO PAX
5 TK OK24DEC/JOGGI2146
Entry :
> RFMRIWAN 628123456789
9. End of Transaction (HE ET)
> ER - End Transaction & Redisplay PNR
Respons :
* ER *
WARNING: GA REQUIRES TICKET ON OR BEFORE 26DEC:1200/S2
Entry :
> ET - End Transaction
> IG - Ignore
> IR - Ignore and Redisplay PNR
> ERK - change status from TK to HK & redisplay PNR